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  • Privacy policy

Privacy Policy

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1. General

The trader is obliged to protect the confidentiality of personal data and privacy of online store users. The collected personal data will be used exclusively for the trader to provide services it offers. The trader respects the confidentiality of personal data and privacy online store, and will do everything necessary to protect them against any violations and abuses. Personal data of users are one of the areas where the trader pays utmost care and attention, because it is aware of the sensitive nature of this area. 

2. Use of personal data

To provide the services offered the merchant needs to collect, manage, process and store the following user data:

  • name and surname;
  • shipping addresses;
  • company or the name of the legal entity (if the user is a legal person);
  • tax number of the legal entity (if the user is a legal person);
  • e-mail address (username);
  • password in an encrypted form;
  • contact telephone number;
  • country of residence;
  • other data that the user voluntarily entered in forms online;
  • other data that the user voluntarily added later in his profile.

For the correctness, completeness and timeliness of the data entered by users, merchant shall not be liable. 

3. Cookies and IP Addresses 

At the beginning of each online store use the merchant assigns a cookie to every user for identification, monitoring shopping carts and ensuring traceability (the so-called "cookie") which the server memory stores only for the duration of the online store visit and will be deleted after one hour of inactivity. The merchant can on a user PC save some permanent cookies, for example the identification number of the user in encrypted form to identify the next visit of merchants online store or product reviews, with the help of which the user knows which items were already assessed and, indirectly, cookies external serving Analytics which serve for the analysis of site visits. The merchant can provide this information in anonymized summary form used for the purposes of statistical analysis. For the purpose of ensuring online safety merchant also collects IP addresses from which users access the online store. 

4. Declaration on the protection of the confidentiality of personal data and user privacy

The merchant is in accordance with regulations governing the protection of personal data, committed to protecting the personal data of his online store users. The trader will not under any circumstance without permission from the user transmit personal or other data to a third party and will not allow third parties to access personal or. other user data, except if it would be required from him by the state authorities, if such obligation is laid down in the law or in the good faith belief that such action is necessary for the proceedings before courts or other state bodies as well as to protect and promote the legitimate interests of the merchant. 

All personal and other information that the user supplied when logging on to the online store, as well as the order of purchase of products, including the content of orders will be protected in accordance with regulations governing the protection of personal data. Merchant will not use these data for purposes that could in any way harm the user or other person involved. The merchant will not use the data to send promotional e-mails or other unsolicited promotional material, except for those promotional notices, which will be agreed by the user. The merchant can in anonymized and summarized form use data for purposes of statistical analysis. Confidentiality of personal and other data of users will not be violated in any form.

To the delivery service (e.g. Slovenia Mail, DHL, UPS, etc.), the trader will trust only the information necessary for the delivery of online purchased products (details of the recipient and shipping address). Via e-mail the merchant will get in touch with the user, if this will be necessary for making a purchase online, via the contact phone number only if a problem occurs by the registration process or. Purchasing in our online store. 

5. Implementation of the privacy policy 

All the retailers on a regular basis or part-time employees who have access to personal data and other users are aware of the duty to protect personal and other data and are obliged to respect the terms of the confidentiality of personal data and privacy for users of the online store. The obligation to protect personal and other data is valid indefinitely, even after cancellation of the relationship with the merchant.

Registered users may at any time stop using the online store and can cancel their registration. This is done by a written statement to the merchant, communicating the cancellation of the registration. Before you make statements about the cancellation of the registration, the user must pay any still unsettled liabilities arising from purchases made at the online store. Merchant will guard the confidentiality of personal data and the privacy of online store users under this policy privacy also in the event of cancellation of registration. 

6. Further clarifications 

If you have questions, concerns or comments about this privacy policy, you may contact us by e-mail: info@gramxpert.eu

 

 

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